Terms and Conditions
Privacy notice
Controller and contact details
SOPRACO NVKalverstraat 1
2440 Geel
BE
VAT number: BE 0507.988.901
Email: info@sopraco.eu
Telephone: +32 14 58 02 22
SOPRACO NV is responsible for processing personal data through this website. To ask a privacy question or exercise your rights, use the contact details above.
Data we process
We process information you provide, for example through a contact or quotation form, and limited technical data needed to operate the website securely. This may include your name, contact details, message, IP address and technical log data.
Purposes and legal bases
We use your data to answer requests, provide our services, secure the website and comply with legal obligations. Depending on the situation, processing is based on your consent, steps before or performance of a contract, a legal obligation, or our legitimate interest in securing and improving our website and services.
Recipients and international transfers
Data is only shared with staff and service providers that need it for their work, such as hosting, IT, communication or analytics providers. Where data is processed outside the European Economic Area, we use a valid transfer mechanism and appropriate safeguards.
Retention
We keep personal data no longer than necessary for the purpose for which it was collected, taking account of statutory retention periods, potential disputes and security requirements.
Your rights
Where provided by law, you may request access, correction, deletion, restriction or portability and object to processing. You may withdraw consent at any time without affecting earlier lawful processing. You may also lodge a complaint with the competent data protection authority.
Security and changes
We use appropriate technical and organisational measures to protect personal data. We may update this notice when our practices or the law change. The latest version is always available on this page.
Disclaimer
This disclaimer applies to the website and online information of SOPRACO NV.
Website information
This website is prepared with care and provides general information only. We cannot guarantee that all information is complete, accurate and current at all times. Website content is not personalised legal, technical, financial or other professional advice.
Use and liability
You use this website and its information at your own responsibility. To the extent permitted by law, we are not liable for indirect loss or loss resulting from use, unavailability or inaccurate information. Nothing excludes liability where exclusion is prohibited by law.
External links
Links to third-party websites are provided for convenience. We do not control and are not responsible for their content, availability or privacy practices. Please review the terms and privacy notice of each external website.
Intellectual property
Text, images, design, logos and other content are protected by intellectual property rights. You may browse the website for personal, non-commercial use. Other use, reproduction or distribution requires prior permission unless expressly allowed by law.
Cookie policy
This cookie policy explains how SOPRACO NV uses cookies and similar technologies.
Cookies and similar technologies are small data files stored on your device or technologies that read information from it. We use necessary cookies to keep the website secure and functioning correctly. Analytics and advertising cookies are used only after you give consent.
Your choice
You can accept or reject optional cookies by category. Your choice is voluntary and can be changed or withdrawn at any time using the button below this table. Withdrawal does not affect processing that was lawful before withdrawal.
Cookies used
The Google cookies actually set depend on the tags enabled in Google Tag Manager and on your consent.
| Cookie | Provider | Category and purpose | Maximum duration |
|---|---|---|---|
cc_cookie | This website | Necessary — stores your cookie preferences | 6 months |
_ga, _ga_* | Google Analytics | Analytics — distinguishes visitors and sessions and measures website usage | 2 years |
_gid | Google Analytics | Analytics — distinguishes visitors | 24 hours |
_gat* | Google Analytics | Analytics — limits the number of measurement requests | 1 minute |
_gcl_au | Google Ads | Advertising — measures advertising conversions | 3 months |
IDE, test_cookie | Google/DoubleClick | Advertising — measures and personalises advertising and checks cookie support | 13 months / 15 minutes |
Third parties
Third parties may process data under their own privacy terms. Consult the provider’s current cookie and privacy information for details about purposes, recipients and international transfers.
Accessibility statement
SOPRACO NV wants as many people as possible to be able to use this website.
Regardless of technology, ability or disability, we aim to meet relevant accessibility requirements and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Measures
We pay attention to logical structure, keyboard access, readable contrast, meaningful links, alternative text, and forms with clear labels and error messages. Accessibility is considered during maintenance and new development.
Known limitations
Despite our efforts, some older documents, media or third-party content may not yet be fully accessible. We assess reported issues and, where reasonably possible, provide a suitable alternative.
Feedback and assistance
If you encounter an accessibility issue or need information in another format, contact us using the details on this website. Please identify the page, issue and technology used. We will try to provide a usable solution as soon as possible.
Review
This statement is updated when the website or applicable requirements change. Your feedback helps us improve accessibility.
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